VIETNAM TREKKING
  • Vietnam trekking, Trekking Vietnam slider
  • Vietnam trekking, Trekking Vietnam slider
  • Vietnam trekking, Trekking Vietnam slider
  • Vietnam trekking, Trekking Vietnam slider
  • Vietnam trekking, Trekking Vietnam slider
  • Vietnam trekking, Trekking Vietnam slider
  • Vietnam trekking, Trekking Vietnam slider
VIETNAM TREKKING

Hotline: 0084936374676

Skype: Je parle le français

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Booking conditions

The general terms and conditions govern the relationship between Vietnam Original Travel and its clients so pls kindly read theses terms and conditions carefully.

Reservation 
Reservations must be made by mail or fax to our head office
Add : 416 Vinh Hung St, Hoang Mai Dist, Hanoi.
Tel : (84-4) 3 768 9470 (16 lines)
Fax : (84-4) 3 768 7604
Email : info@vietnamrandonnees.com
Website : www.vietnam-trekking.com

Confirmation
Upon receipt of your confirmation, Vietnam Original Travel’s Reservation Dept will book and confirm your booking as soon as possible. In case of unavailability of any requested service such as hotels, flight, trains…we will confirm with alternative ones which are in same quality and price. Your booking is considered confirmed when we receive your acknowledgement.

Deposit
Upon confirmation of your booking : 20% of the total tour price will be required to secure certain reservations and the balance (80%) must be paid upon your arrival in Vietnam, Laos or Cambodia.

Payment
Payment can be made by the following accepted methods: Credit Card, Cash, Paypal, Wire Transfer and Western Union, the bank fee will be charged from customers. Except for cash payment, bank fee charge is not applied.

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Voucher
Vouchers will be issued to you after we receive your deposit or payment.

Cancellation
In case of cancellation, Vietnam Original Travel will not impose any charges, as we strive to provide the best service and experience to our customers. However, our suppliers apply charges for cancellation, customers agree to pay the cancellation fee as follows :
> 30 days before departure: Unpaid
> 15 – 19 days before departure: 30% of total
> 14 – 4 days before departure: 50% of total
> 4 days before departure: 100% of the total. This rule is applied to all services booked by customers with Vietnam Original Travel.

Formalities
Prior to the contract, Vietnam Original Travel inform its customers of the various administrative or health requirements for their holidays in Indochina (identity card, passport, visa, vaccinations …).

Hotels
The rules of the international hospitality industry ask the guests to check out at noon and check in time is at 14h00.